As customers get to know the vendor and its offering, they go through a long period of discovery in order to learn everything they need to know about the solution. As the relationship matures, one can look back and observe the crossover of enlightenment, but it can be very difficult to fully anticipate what will arise during that maturation period.
As you face a claims system modernization or replacement at your company, what can you do to make the project go more smoothly?
In 2011 industry analyst firm Strategy Meets Action (SMA) said that the Life insurance industry was on the cusp of a shift in thinking, attitude and action when it came to automated underwriting.
It is easy to describe and understand the notion of Business Oriented Architecture (BOA), yet it is still quite hard to achieve. Insurance industry analysts have recently defined the term as an architecture that applies a new level of focus to deliver benefits to your business extending beyond the reach of your service-oriented architecture (SOA).