My previous post touched on the 6 Ways a Modern Claim System Should Empower a Carrier. Claim intake is a critical part of the process, so it pays to investigate that part of the claims operation to discover the benefits of a more modern system compared to one deployed in the 2003 – 2010 timeframe.
Insurance industry veterans know that accounting staff responsible for preparing a carrier’s annual statement draw a sigh of relief after March 1, the deadline for filing. Many of them face a year-end crunch of manually assembling information from different places, systems, and spreadsheets. There’s also a scramble to secure Schedule F funding, in forms of letters of credit, trust fund and other collateral. The scramble for reducing or eliminating the Schedule F penalty is paramount.
With the advances in Artificial Intelligence (AI) and the embedding of AI in automobiles, the Federal Government National Highway Traffic Safety Administration is considering whether to classify a computer running an autonomous vehicle as a driver. This decision was in response to the Google X self-driving car program to gain regulatory approval and design requirements to make these types of vehicles a reality. These vehicles are expected to be available to the market, being driven (no pun intended) by mostly younger owners, within a few years.