Claims Workstation
What is Claims Workstation?
Claims Workstation is a web-based claims management system that manages the entire life cycle of a claim. It is developed around Enterprise Java Bean component technology and the J2EE platform.
What does Claims Workstation do?
Claim Workstation provides support for all claims tasks from loss through settlement for all personal and commercial lines with a broad set of business functions including support for:
Loss Reporting
- Web-based first notice of loss reporting
- Search
- Roles
- Unverified claims
- Mark claim as private
Claims Adjusting and Management
- Notes
- Diary
- Imaging
- Client CORE® client management
- Multiple claims
- Reminders
- Letters and forms
- Service units
Financial Management
- Payments
- Recoveries
- Authority checking
- Bill processing and settlement
- Accounts payable and monetary extract
Work Management
- Messages
- Document management
- Work rules and assignments
- Workload
- Assign catastrophe
- Claims reassignment
System Administration
- Rules engine
- Archive and restore
- Custom details
- Functional security
Additional Functions:
- Litigation
- Salvage
- Subrogation
What benefit will Claims Workstation provide?
One of the most important advantages of any claims management solution is the overall increase in productivity. Claims Workstation provides staff with all of the information they need to serve customers without the need for guesswork or callbacks. The work itself is automatically routed as needed while business rules ensure consistent service according to your own unique business processes.
Claims Workstation enables faster settlement, consistent claims handling and the opportunity to improve your competitive edge though superior customer service.
In addition, Claims Workstation will interface with your imagine and document management systems to ensure greater return on your overall IT investment.
Most importantly, though, Claims Workstation reins in claims leakage caused by inefficient processing and inaccurate data.
Contact us for more information on Claims Workstation.
