• 17 Nov, 2017
  • Thought Leadership, Property And Casualty

How will the revolution change your business processes? The compass for insurers is firmly pointing to digital transformation to meet customer preferences and compete effectively. A strategic blend of digital technologies and data analytics is critical. There’s more to consider.


  • 14 Nov, 2017
  • Thought Leadership

Born into a connected world, Generation Zers expect a FULLY digital and personalized experience, visual content and omni-channel customer engagement.

Read StoneRiver's NEW infographic to learn:

  • Why Generation Z can be a lucrative growth engine for insurers
  • A surprising misconception that insurers harbor about Z
  • The differences between Generations Y and Z

This infographic can help shape your thinking on a segment that is quickly moving up insurers’ top priority list and give you useful tips on how to win over Z!


  • 14 Nov, 2017
  • Financial and Compliance, Thought Leadership

Schedule F is a headache that can last for weeks. The schedule can be extremely time-consuming and complicated to fill out, and the NAIC revises the Schedule fairly frequently which makes staying up-to-date with changes even harder. Taking aspirin is no quick fix to solving the problem …


  • 21 Sep, 2017
  • Thought Leadership, Life

Description

For a life insurer today, a total digital transformation needs to take into account customer expectations as well as a wide array of technologies. Many see this time as the start of a long period of increasing investment across the sector.


  • 19 Sep, 2017
  • Thought Leadership, Property And Casualty

The on-demand or sharing economy has changed the way insurers and regulatory bodies view employment. Uber, AirBnB, and Task Rabbit are all well known examples of how employment styles have evolved. It’s clear that the evolution is going to continue. What does that mean for workers’ compensation?


  • 12 May, 2017
  • Thought Leadership, Property And Casualty

Consumer expectations have exploded in the past five years, and the pace of change has exposed the earlier systems’ limitations. Claim administration systems today need to focus on empowering


  • 13 Apr, 2017
  • Thought Leadership, Property And Casualty

With new customer expectations and technology, carriers are staring into a future of further rapid change. Policyholders want convenience, and carriers that provide it will be the winners in their markets.

Read the full article here

  • 06 Apr, 2017
  • Thought Leadership, Property And Casualty

The on-demand or sharing economy has changed the way insurers and regulatory bodies view employment. Uber, AirBnB, and Task Rabbit are all well known examples of how employment styles have evolved. It’s clear that the evolution is going to continue. What does that mean for workers’ compensation?


  • 27 Dec, 2016
  • Financial and Compliance, Thought Leadership

This is our annual list of items that have already been adopted and put into place for 2016. As always, be sure to check the NAIC website often for any additional last-minute changes, particularly for those last-minute Note additions that occur because of SAPWG adoptions that occurred after June 2016. Remember, mark “do it” to those items that apply to your company and N/A for those that don’t.


  • 05 Dec, 2016
  • Thought Leadership, Property And Casualty

The need to improve customer experience is triggering many changes in the claims world. This article gives a perspective on how the claims process can be easier.

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