StoneRiver Receives Novarica ACE Gold Ranking
As the first financial suite to be recognized, PTE Financial software achieved one of the highest rankings to date.
Columbia, SC, June 24, 2009 – StoneRiver, a leading provider of technology and strategic solutions for the insurance industry, recently earned a high ACE Gold Ranking from Novarica for its PTE Financial Software. The Novarica Average Customer Experience (ACE) Gold Rankings are based on an online survey of at least 10 senior technology and operational executives who have direct experience with the vendor product and organization. Scoring 96 on a 100 point scale, PTE ranked high for all four areas of staff, organization, function, and technology. In an additional area for Overall Customer Satisfaction, StoneRiver was rated even higher at 98.
“PTE Financial Software is the first financials package to earn an ACE Gold Ranking,” commented Matthew Josefowicz, director of the insurance practice at Novarica and lead researcher for the ACE project. “Its high score reflects a very high level of customer enthusiasm for both the product and the organization.”
“StoneRiver has an exceptional staff,” said one of the participating clients. “They are all very eager to help resolve any issue that arises, big or small. They involve their users in the enhancements to the product which makes us feel we have a part in the product.” PTE Financial solutions include General Ledger, Accounts Payable, and Business Intelligence tools that are tailored specifically for the insurance industry. “The size and enthusiasm of our PTE user community is a tribute to our commitment to client success,” said Dori Luke, senior vice president of Financial Compliance Solutions, StoneRiver. “They genuinely embrace and embody the core qualities of our StoneRiver brand.”
Thousands of companies depend on StoneRiver Financial & Compliance applications which include Annual Statement, General Ledger, Accounts Payable, Disbursement, and Unclaimed Property reporting systems, Compliance Management, Registration and Licensing services as well as Training and Continuing Education. StoneRiver recently received first place in the P&C category of helping maintain financials in the 2009 Insurers Choice Awards, sponsored by Financial Insights and Tech Decisions.
Novarica Average Customer Experience (ACE) Ranking surveys are conducted independently and are not sponsored by vendors. Novarica validates the identity and responses of the participants, who are assured of anonymity. More information is available online.
About Novarica
Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives and project teams. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica’s research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance and financial services software vendors. More information is available online at www.novarica.com.
About StoneRiver
Hundreds of insurers, thousands of agents and brokers, and tens of thousands of pharmacies rely on StoneRiver software and processing solutions to achieve a competitive edge. StoneRiver promotes client success by streamlining complex business processes. StoneRiver was formerly Fiserv Insurance Solutions. Learn more at www.stoneriver.com.
Additional Contact:
Lori Soppe, VP, public relations
StoneRiver
319-398-0548
lori.soppe@stoneriver.com
