Royal Neighbors of America Selects StoneRiver

Straight Through Processing with Life Portraits e-Application and LifeSuite Automated Underwriting Oakland, CA, December 23, 2010 – StoneRiver’s Life Portraits® ES e-Application and LifeSuite™ automated underwriting solutions has been selected by Royal Neighbors of America to improve the efficiencies and speed of new business processing. Royal Neighbor’s is a non-profit fraternal organization that is a leader in providing support to their members and giving back to the community. Royal Neighbor’s IT Director, Curt Zeck stated, “This is an integrated solution which meets our strategic goals of moving from a manual driven process to electronic new business.” This is a process that moves information from point A to point B without interruption, error or human intervention, eliminating cost in time and business. In its 115th year, Royal Neighbor’s new business has been growing at a significant rate, and the manual process presented complex challenges. StoneRiver’s automation underwriting streamlines workflow to reduce time and costs for new policy processing. With these new StoneRiver Solutions, Royal Neighbors will have integrated underwriting, improved time from application to issue, enhanced communications with agents, brokers and carriers and superior customer service for those insured. “Prior to this project, Royal Neighbor’s underwriting had been a labor-intensive process, and an automated underwriting system with a rules engine was needed to improve the underwriting and new business processes,” stated Dennis Pfiffner, StoneRiver Vice President, Product Services – Insurance Solutions. “LifeSuite allows Royal Neighbors to build rules over time. It offers flexibility that suits their requirements.” StoneRiver worked closely with Royal Neighbors in delivering the highest quality implementation, efficiently and in compliance with Royal Neighbors requirements and specifications. StoneRiver implemented the LPES e-Application module to match the Royal Neighbors applications which ensures a high level of agent adoption, speeds application data gathering and submission, and delivers In Good Order applications via ACORD Data Standards. About Royal Neighbors of America As a non-profit fraternal organization, Royal Neighbors of America exists for the benefit of its members. It offers insurance products to fulfill a variety of needs for growth, savings, and protection. Members also receive valuable member benefits and can participate in volunteer activities through the organization’s local chapters to make a difference in their communities. The organization’s philanthropic efforts are dedicated to changing women’s lives through its national programs and through the Royal Neighbors Foundation, a 501(c)(3) public charity. Headquartered in Rock Island, IL, with branch offices in Mesa, AZ, and Austin, TX, Royal Neighbors serves more than 225,000 members and is licensed to do business in 42 states and the District of Columbia. About StoneRiver StoneRiver delivers the industry’s widest range of technology solutions and services to insurance carriers, agents, and broker-dealers. This versatile product group encompasses front-office, policy, claim, rating, underwriting, billing, reinsurance, financial and compliance solutions for all major business lines. Hundreds of companies rely on StoneRiver solutions to help them streamline their complex business processes. Visit stoneriver.com for more information. # # # For more information contact: Lori Soppe, VP, Public Relations StoneRiver 319-398-0548 lori.soppe@stoneriver.com