You may have questions about a letter you received from StoneRiver regarding unclaimed property. This page should provide many of the answers you are looking for.

First some definitions:

StoneRiver provides specialized outsourcing services to help corporations return unclaimed or abandoned property to former customers, employees, and associates of the organization. The service includes a formal letter to the property owner at the last known address, as part of a good faith effort to return the abandoned property. After due diligence requirements are met, all property that remains unclaimed for a set period of time must be turned over to the state.

To claim these funds before they are turned over to the state, please complete the information requested on the letter that you received, make a copy to keep for your records, and mail or fax the original to the address listed on the bottom of the letter before the deadline.

Important: You will work directly with the property holder in reclaiming your property. Sorry, we do not have access to the property, and cannot expedite the process. We are simply assisting in the property holder’s search process. We respond to information requests as promptly as we are able, and ask for your patience during periods of high volume.

Any incomplete or late responses may not be processed, and will require you to file directly with your home state. Because the state must enter the data received from each of the different reporting companies, you may be required to wait several months before the state can process your claim.

Frequently Asked Questions (FAQ):

What is an unclaimed fund or property?

Unclaimed property includes checks, deposits, refunds or benefits that are uncashed or uncollected by the owner for a number of years. The process of sending the property to the state is sometimes called escheatment.

Why am I receiving this now?

Property holders are required to attempt to locate property owners and provide them with an opportunity to re-claim the property. The letter you received is part of a due diligence process required by the state government.

Why does my response have to be in writing?

A written response is required to confirm that you are in fact the rightful owner, and to meet the reporting requirements. An e-mail or telephone inquiry cannot take the place of the written document. To place an effective claim, written responses must be delivered by postal mail or FAX by the deadline provided in the letter.

Why are the last 4 digits of my Social Security Number or Employer Identification Number required?

This information is already part of the property record, so it’s the most reliable way to confirm that you are the correct owner.

…but I never received the check(s)

It is possible that the original check was uncashed because it was lost in the mail, mailed to the wrong address, or misplaced when it arrived. This notification is the property holder’s final attempt to locate the owner and return the funds before the funds are delivered to the state.

What type of property is it?

Sorry, we don’t have access to that information. The value of the property is documented but due to the passage of time, complete information relating to the nature of the property may not be readily available. We regret any inconvenience that may result.

Can I call the property holder to verify this request?

Unfortunately, property holders do not allow us to release contact information. They have engaged us to manage the process in a professional manner.

How should I complete the form if my name has changed?

If your name has changed, please send evidence documenting the change. Examples include, but are not limited to: Marriage Certificate, Divorce Decree, or Adoption records.

The payee is a business. How should I complete the form?

Please provide your name and title when responding on behalf of your business. If you are requesting an address change, please provide documentation, such as letterhead or a business card attached to this completed form.

The payee is deceased. How should I complete the form?

If the payee is deceased, the property holder will reissue the payment to the deceased payee. If you are the beneficiary or executor, present the reissued check, along with the documentation that identifies you as the person designated to manage these funds, to the appropriate bank. You should also bring a certified copy of the Death Certificate and a copy of one or more of the following documents: Will, Trust, Probate Order, Power of Attorney or Affidavit. If there is no estate, an affidavit can be obtained from your local Probate Court office.

Remember, we must receive your completed response postmarked by the deadline. Thank you for helping us manage the large volume of these outreach letters by complying with this request.