Thought Leadership

Don’t Be Offended by the “Why” During Claims System Configuration

Terry Walker Terry Walker, Pre-Sales Engineer

As you face a claims system modernization or replacement at your company, what can you do to make the project go more smoothly? For nearly 15 years, I have worked with clients in that situation: A claims system replacement project was looming or already underway.

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Moving to Business Oriented Architecture

Tom Knight
Tom Knight
Product Management
StoneRiver

It is easy to describe and understand the notion of Business Oriented Architecture (BOA), yet it is still quite hard to achieve. Insurance industry analysts have recently defined the term as an architecture that applies a new level of focus to deliver benefits to your business extending beyond the reach of your service-oriented architecture (SOA). Since BOA is built on top of SOA, the challenge to achieving BOA enablement for insurers still lies in the maturity level of their own SOA. Taking a look at the origin of SOA, and more specifically, looking at how much farther an insurer could take SOA, explains why BOA enablement is easy to describe but still very hard to achieve.

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Essential but Tough: Building a Business Case for a Billing System

Terry Kraft
Terry Kraft
Account Management Executive
StoneRiver

If you haven’t already taken a few minutes to read Rodney Griffin’s thoughts on “Building a Business Case for a Billing System,” it’s easy to download a copy. All of Rod’s points are valid from what I’ve observed in the insurance industry.

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Expediting Claims During a CAT


Frank Heaps
Director, P&C Product Marketing
StoneRiver

The Midwest and South have been hit hard with storms the past few weeks. Rain has fallen on the Mississippi Valley day after day into an area that cannot handle it. Add to that the windstorms, tornadoes, and flooding that is coming and you have a region in peril. Now is the time for carriers to step up and take the lead. This is where our industry can change public perception and show value to their customers; it is time to expedite claims processing to get claims reported quickly.

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New Technologies Quickly Changing Auto Insurance Business – Part 2 of 2

Rodney Griffin
SVP Product Management
StoneRiver

In Part 1, I mentioned some of the new materials and components that are leading to new injury and severity profiles. Research shows some interesting trends for hybrid and electric vehicles. How do these changes affect auto insurers? What can they do to address what lies ahead?

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New Technologies Quickly Changing Auto Insurance Business – Part 1 of 2

Rodney Griffin
SVP Product Management
StoneRiver

For some time it’s become increasingly clear that new trends will affect rating, classification and underwriting for auto insurers. Spotting and responding quickly to these trends will help auto insurers stay profitable and competitive. By using new data sources, insurers can take advantage of Business Intelligence feedback loops so they can proactively update policies, programs, practices, rules and rates.

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Some Thoughts on Thought Leadership


Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

Ara Trembly, a respected member of the insurance technology fraternity, wrote an interesting blog post on this subject a while back. It got me thinking about just what the heck Thought Leadership is. Is it “Inspired Strategy or Tired Buzzword,” as he asks, or is it something else?

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