Terry Kraft's blog

What Every Carrier Expects from Software Providers

Terry Kraft
Terry Kraft
Account Management Executive
StoneRiver

On a list of Top 10 Expectations, we’d estimate that virtually every insurance carrier would include high quality. And any software provider that wants a strong financial future wants to deliver high-value, high-quality software. The reality is, however, that not all providers meet those expectations.

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4 Common Pitfalls When Evaluating Solutions

Terry Kraft
Terry Kraft
Account Management Executive
StoneRiver

Articles in insurance-related publications point out repeatedly that insurers don’t do major system replacements on a frequent basis. So there might be more than a few issues that surface when it’s time for evaluation of a replacement system.

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Essential but Tough: Building a Business Case for a Billing System

Terry Kraft
Terry Kraft
Account Management Executive
StoneRiver

If you haven’t already taken a few minutes to read Rodney Griffin’s thoughts on “Building a Business Case for a Billing System,” it’s easy to download a copy. All of Rod’s points are valid from what I’ve observed in the insurance industry.

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