Felecia Maresh's blog

Support for Multitasking Claim Handlers

Felecia Maresh
Felicia Maresh
P&C Claims Expert
StoneRiver

The concept of multitasking appears to have originated in the computer industry and refers to the ability of a computer to process several tasks simultaneously. As we move through daily life, we are asking our human brains more and more often to function in a similar method. Today I sit at my desk, working on this blog, monitoring email, answering IM and telephone calls, all the while knowing that the minutes are clicking down toward a large project planning meeting.

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