StoneRiver Blog

Hooray for SOA – Now what?

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Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

It seems like you can’t turn around without bumping into someone’s new or improved SOA-based process. Platform-based, service-oriented, loosely-coupled, API-interfaced: everyone wants to be there.

That’s great. Service-oriented architecture can deliver real benefits, but let’s remember – it’s an architecture, not a solution in itself. Just like post-and-beam is an architectural style, SOA is a way to build things. So now we have new tools. The important question is the same as it has always been: what do you build with them?

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Do-It-Yourself Checklist

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It’s here! The time we all live for. Year end. This issue of NAIC Focus is a handy checklist of NAIC changes. Note the ones that apply to your company, and you’ll have a much smoother Annual Statement season. Pay special attention to a tricky last minute change to Note 20 for the disclosure of fair value measurements. You’ll see what I mean…

Be sure to check out the new issue of NAIC Focus,

There will be a lot of other activity occurring throughout the year and the NAIC Focus is the place to bookmark for current information.

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The Time is Now


Jerry Whetnall
Director Life Product Management
StoneRiver

When selling life insurance, it’s no secret that faster decisions lead to more business, but just as important is the relationship between decisions and agent satisfaction. Faster decisions makes for happier agents - clearly an important goal for any insurer with an eye on growth.

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What’s the Impact?

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Alan Hirsch
Product Support Director, Claims Workstation, Policy STAR® and FAB Billing Systems
StoneRiver

What do you think is the best way for a software provider to minimize (or hopefully eliminate) the need for application corrections? Specifically, we’re talking about situations in which customers use the application software in ways the software provider did not anticipate, or where functionality has been added or changed. Occasionally what used to work no longer does, so issues surface quickly.

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Some Thoughts on Thought Leadership

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Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

Ara Trembly, a respected member of the insurance technology fraternity, wrote an interesting blog post on this subject a while back. It got me thinking about just what the heck Thought Leadership is. Is it “Inspired Strategy or Tired Buzzword,” as he asks, or is it something else?

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Make a Sound Buy Decision While Improving the User Experience

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Frank Heaps
Director, P&C Product Marketing
StoneRiver

As I read through analyst reviews of trends in the P&C software and solutions industry, I am struck by the hype of solutions that focus on a toolkit approach to workflow design. This is a popular trend in the industry and one of the keys to improving speed and accuracy in your insurance operation. However, the industry is still maturing when it comes to workflow-driven solutions.

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Who Guards the Guardians?

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Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

My last few posts covered areas that require attention in order to comply with SOX and Model Audit Rule requirements. Here’s one more thing to think about – How do you audit system administrator or super user activities?

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The Five Most Dreaded Words to Hear When Working With Customer Support

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Alan Hirsch
Product Support Director, Claims Workstation, Policy STAR® and FAB Billing Systems
StoneRiver

As Director of the J Products Customer Support group I get involved with many issues reported by our customers. In most cases, our business analysts and technical staff work successfully with clients to analyze and resolve the issues reported.

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Audit and Compliance – Workflow, Documents and Business Intelligence

Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

Where we'll look at three more common system services: Workflow, Documents and Business Intelligence.

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Audits, Controls and Compliance – Security, Distribution Services and Notepad

Don Goodenow
Director, Product Management, Reinsurance & Collections
StoneRiver

In my last post we looked at three common services that can be found in an SOA-based processing suite. Today we’ll look at three more.

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