December 2011

Keeping Customer Contact Personal

Published by Frank Heaps on


Frank Heaps
Director, P&C Product Marketing
StoneRiver

The world of electronic media is expanding rapidly. New methods of communications are being delivered quickly on new devices. Some devices leverage existing technology like email, some provide a complementary communication method like smart phones and tablets, other are breaking new ground. The ironic point of this is that these tools provide more ways to provide personal contact and communications in a traditionally impersonal way--with no human contact.

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Another Reinsurance Renewal Season

Published by Craig Robinson on

Craig Robinson
Reinsurance Sales Engineer
StoneRiver

It’s that time of year again … time to renew your reinsurance contracts. With reinsurance rates hardening again due to so much catastrophic activity this year, it’s more important than ever to make sure you have the proper reinsurance programs and terms in place. Small changes can mean big differences in results. What is the best way to do this? It can be a really difficult process, wading through a huge volume of experience data and analyzing contract terms.

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