February 2010

The Time is Now


Jerry Whetnall
Director Life Product Management
StoneRiver

When selling life insurance, it’s no secret that faster decisions lead to more business, but just as important is the relationship between decisions and agent satisfaction. Faster decisions makes for happier agents - clearly an important goal for any insurer with an eye on growth.

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What’s the Impact?


Alan Hirsch
Product Support Director, Claims Workstation, Policy STAR® and FAB Billing Systems
StoneRiver

What do you think is the best way for a software provider to minimize (or hopefully eliminate) the need for application corrections? Specifically, we’re talking about situations in which customers use the application software in ways the software provider did not anticipate, or where functionality has been added or changed. Occasionally what used to work no longer does, so issues surface quickly.

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