I’ve been interested in how “wearables” could change the way underwriters look at individuals who apply for insurance. From my perspective you could look at two examples where this could make profound changes to the insurance industry.
One is from the perspective
As customers get to know the vendor and its offering, they go through a long period of discovery in order to learn everything they need to know about the solution. As the relationship matures, one can look back and observe the crossover of enlightenment, but it can be very difficult to fully anticipate what will arise during that maturation period.